I1rm takes every member's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information — in plain, straightforward language.
Six core data protection principles we guarantee for every member
All data transmitted between your device and i1rm's servers is protected by industry-grade 256-bit SSL encryption. Your information cannot be accessed by unauthorised parties.
Members' personal data is stored on servers protected by multi-layered firewalls and access is restricted to authorised and trained personnel only.
You have the full right to access, correct, and request deletion of your personal data on i1rm at any time through your account settings or by contacting our support team.
I1rm does not sell, rent, or trade members' personal information to third parties for marketing purposes. Your data belongs entirely to you.
In the event of any security incident involving your data, i1rm is committed to notifying affected members within 72 hours of the incident being detected.
I1rm's security systems undergo periodic independent audits by qualified third parties to ensure data protection standards are consistently maintained at the highest level.
This Privacy Policy applies to all users of the i1rm platform in Malaysia. By registering or using the i1rm platform, you agree to the terms set out in this Privacy Policy. Please read it carefully before using our platform.
I1rm (hereinafter referred to as "we", "the platform", or "i1rm") respects the privacy of every individual who uses our services. This Privacy Policy is crafted to clearly and transparently explain how we handle your personal data across every aspect of the platform's operations.
We understand that your trust is our most valuable asset. That is why i1rm is committed to ensuring that every piece of information you provide is handled responsibly, stored securely, and never misused under any circumstances.
This policy covers all services provided by i1rm — including the website at i1rm.vin, mobile app, Live Casino, Slot Games, Fish Shooting Games, Sports Betting, deposit and withdrawal systems, and all our official communication channels.
This Privacy Policy should be read alongside i1rm's Terms and Conditions. In the event of any conflict between the two documents, the Privacy Policy shall take precedence on matters relating to personal data.
I1rm only collects data that is genuinely necessary to deliver quality, secure services that meet regulatory requirements. Below are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number | KYC verification, account security |
| Contact Information | Email address, phone number | Communications, account notifications |
| Financial Information | Bank account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Usage Data | Game records, login frequency | Platform improvement, responsible gaming |
| KYC Documents | ID card image, verification selfie | Regulatory compliance, identity verification |
We never collect more information than necessary. All mandatory fields in the registration form represent the minimum required to ensure account security and compliance with regulatory requirements.
Every piece of data collected by i1rm is used solely for legitimate, pre-stated purposes. We do not use your data for any other purpose without obtaining your consent first:
You may withdraw consent to receive marketing communications at any time through your account settings without affecting your access to i1rm's core services.
I1rm does not sell or transfer your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share your data with trusted parties:
All third parties working with i1rm are required to sign a Data Protection Agreement (DPA) and adhere to security standards as stringent as i1rm's own internal standards.
All cross-border data transfers are safeguarded by appropriate protection mechanisms, including standard contractual clauses and comprehensive Data Protection Impact Assessments (DPIA).
I1rm uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the i1rm platform. Essential cookies cannot be disabled as they are required for session security.
I1rm does not use cookies to track your activity on other websites. Our tracking is limited exclusively to the i1rm platform.
Your data security is i1rm's top priority. We continuously invest in the latest security technologies and processes to ensure your information is always protected:
While i1rm takes all reasonable measures, no system can be guaranteed 100% secure. You also play an important role — keep your password strong, enable 2FA, and never share your login credentials with anyone.
As an i1rm member, you hold important rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
Request a copy of all personal data we hold about you within 30 days.
Correct any inaccurate or incomplete information at any time.
Request deletion of your data, subject to applicable legal retention requirements.
Restrict the processing of your data while a dispute or investigation is ongoing.
Receive your data in a structured, machine-readable format (JSON/CSV).
Object to data processing for marketing or analytics purposes at any time.
To exercise any of the above rights, contact the i1rm privacy team via our official email. We will process your request within 14 business days and keep you updated on its progress.
The i1rm platform is exclusively for individuals aged 18 and above. We do not provide services to minors and do not knowingly collect personal data from individuals under the age of 18.
If you become aware that a minor has registered or is using the i1rm platform, please contact us immediately at [email protected] so we can take the appropriate action.
I1rm retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law:
| Data Types | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account period | Ongoing operational requirements |
| Transaction Records | 7 years after transaction | Financial legal requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering compliance |
| Security Logs | 2 years | Security incident investigations |
| Communication Data | 3 years | Dispute resolution |
| Analytics Cookie Data | 13 months | Platform performance analytics |
Once the retention period expires or upon your deletion request (where no legal obligation prevents it), i1rm will securely and irreversibly delete or anonymise your data.
I1rm reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes will be communicated to you via:
Continued use of the i1rm platform after any changes to the Privacy Policy take effect constitutes your acceptance of the latest version of this Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.
We encourage you to review this Privacy Policy page periodically. The version currently published on this page is the version in effect at any given time.
If you have any questions, concerns, or complaints regarding how i1rm handles your personal data, our privacy team is here to help:
When contacting us regarding privacy matters, please clearly state: your full name, i1rm username, request type (access/correction/deletion), and further details of your request. This will help us process and respond to your request more efficiently.
I1rm is committed to responding to all privacy-related requests within 14 business days. For more complex cases, we will inform you of a longer resolution timeframe if necessary.
Also read other important policies and guidelines that complement this Privacy Policy
Complete terms and conditions governing the use of the i1rm platform for all members.
Self-control tools and support resources for a safe and healthy gaming experience.
Answers to frequently asked questions about accounts, transactions, security, and games.
Get to know i1rm better — our mission, core values, and commitment to our members.