At i1rm, we understand that being able to withdraw your winnings quickly and securely is just as important as the gaming experience itself. Find out everything you need to know about the withdrawal process here.
One of the biggest concerns for Malaysian players is the withdrawal process — how long it takes, whether there are hidden fees, and whether their money is safe. At i1rm, we have built a withdrawal system designed specifically to meet local users' needs, with a focus on speed, transparency, and security.
Withdrawals at i1rm are fully automated for major methods such as DuitNow and FPX. This means your withdrawal request is processed without manual intervention in most cases, allowing funds to be credited to your bank account or digital wallet faster than most other platforms.
I1rm uses 256-bit SSL encryption to protect all your transaction information. Every withdrawal request also undergoes internal security checks to ensure no suspicious activity occurs — this is part of our commitment to member account protection. You may also refer to Privacy Policy to understand how your financial information is handled.
No need to worry about a complicated process. With a clean interface and clear instructions, anyone can submit a withdrawal with ease — whether through the i1rm mobile app or a web browser on your computer.
All withdrawals at i1rm are processed within Malaysian Ringgit (MYR) with no foreign currency conversion fees. Ensure that the bank account or digital wallet you register is in your own name, in line with KYC verification requirements.
DuitNow & FPX: within 1–3 hours. Digital wallets: instant to 30 minutes. Limits depend on the selected method.
I1rm charges no processing fees for standard withdrawals. Your winnings are entirely yours.
Every withdrawal is screened by our anti-fraud system and protected by 256-bit SSL encryption at all times.
A range of withdrawal methods available for Malaysian players
I1rm supports direct withdrawals to all major Malaysian banks, including Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, Bank Islam, Bank Rakyat, and many more. Make sure your account number is correct before submitting a withdrawal request.
For maximum speed, use a digital wallet such as Touch 'n Go eWallet, Boost, or GrabPay. Withdrawals to digital wallets are typically processed within 30 minutes or less and are available around the clock, including weekends and public holidays.
Follow these simple steps to withdraw your winnings
Open the i1rm website or mobile app and log in with your username and password. Make sure you are using a secure internet connection and confirm that you are on the official i1rm website.
Once logged in, click on the profile icon or account menu in the top right corner. Select "Withdrawal" from the list of options. You will be taken to your account's financial management page.
Choose your preferred withdrawal method — DuitNow, FPX, direct bank transfer, or a digital wallet. If this is your first withdrawal, you may need to add and verify your bank account or digital wallet beforehand.
Enter the amount you wish to withdraw in MYR. Make sure the amount falls within the minimum and maximum limits set for your chosen withdrawal method. Also verify that you have met the wagering requirement for any bonus you have claimed.
Review your withdrawal details — the amount, payment method, and destination account number. Click "Confirm" or "Submit" to send the request. You may be prompted to enter an OTP sent to your registered phone number as an additional security step.
Once your request has been submitted, you can monitor the processing status under "Transaction History" in your i1rm account. You will also receive an email or SMS notification when the withdrawal has been successfully credited to your account.
Important Tip: To speed up your first withdrawal, complete your KYC (Know Your Customer) verification in advance. Upload your identification document such as your MyKad and proof of address through the account settings section. Verification is usually completed within 24 business hours.
Reminder: The bank account or digital wallet registered for withdrawals must be in the same name as your i1rm account. Withdrawal requests to third-party accounts will not be approved, for the security of all members.
Minimum, maximum, and estimated processing time information by method
| Withdrawal Methods | Minimum (MYR) | Daily Maximum (MYR) | Processing Time | Status |
|---|---|---|---|---|
| DuitNow | RM 30 | RM 50,000 | 1 – 3 hours | Active |
| FPX / Local Bank | RM 50 | RM 30,000 | 1 – 6 hours | Active |
| Touch 'n Go eWallet | RM 20 | RM 10,000 | Up to 30 minutes | Active |
| Boost | RM 20 | RM 10,000 | Up to 30 minutes | Active |
| GrabPay | RM 20 | RM 10,000 | Up to 30 minutes | Active |
| Direct Bank Transfer | RM 100 | RM 100,000 | 1 – 24 business hours | Standard |
* Limits and processing times are estimates and may vary depending on VIP account tier, active bonus conditions, and security review periods. VIP Gold and Platinum members enjoy higher withdrawal limits.
Identity verification, or KYC (Know Your Customer), is an industry-standard step practised by all trusted online financial and entertainment platforms worldwide. At i1rm, KYC is more than a formality — it is an active layer of protection for you as a member. By ensuring that only the legitimate account owner can make withdrawals, we safeguard your funds against any unauthorised access attempts.
The KYC process at i1rm is straightforward. Simply upload clear photos of your MyKad (front and back) along with a recent proof of address such as a utility bill or bank statement. Our team will review the documents and verification is typically completed within 24 business hours. Once KYC is complete, your withdrawal limit will be automatically increased and your overall experience at i1rm will be smoother.
If you have claimed a welcome bonus or any other promotion at i1rm, it is important to understand the associated wagering requirements. A wagering requirement is the total amount you must wager before the bonus can be converted into withdrawable cash. For example, a bonus with a 20x wagering requirement means you must wager the bonus amount 20 times before a withdrawal of that amount is permitted.
You can check the status of your current wagering requirements under "Active Bonus" in your i1rm account. If the wagering requirement has not been fully met, the system will display a clear notice before you submit a withdrawal request. For funds deposited without a bonus, no wagering requirement applies and withdrawals can be made at any time.
I1rm VIP program members enjoy several exclusive withdrawal benefits. VIP Gold members can withdraw up to RM 15,000 per day, while VIP Platinum members can withdraw up to RM 30,000 per day. For VIP Diamond members — the highest tier in the i1rm loyalty program — no daily withdrawal limit applies, giving you complete flexibility in managing your winnings.
In addition to higher limits, Platinum and Diamond VIP members also have access to a dedicated personal account manager who can help expedite the withdrawal process and resolve any transaction-related issues with high priority. This is part of i1rm's appreciation for loyal members who have trusted our platform as their top choice.
While the i1rm withdrawal system is designed to operate efficiently, delays can sometimes occur due to external factors such as bank operating hours, peak traffic periods, or additional security review requirements. If your withdrawal exceeds the expected processing time, the first step is to check the request status under "Transaction History" — this will tell you whether the request is still being processed, has been approved, or requires further action from you.
If the status shows "Under Review" for an extended period, our security team may need to verify some additional details. In this situation, contact i1rm's customer support team via live chat, available 24/7, and provide your transaction ID. Our team will check the status of your request and provide an update promptly.
I1rm customer support operates 24 hours a day, 7 days a week including public holidays. If you experience any issues with a withdrawal, do not hesitate to contact us. We are committed to resolving every query quickly and professionally.
Every withdrawal request at i1rm goes through multiple security verification layers before being approved. Our fraud detection system analyses transaction patterns in real time and will flag any unusual activity for manual review. While this can occasionally cause a slight delay, it is a necessary measure to protect all our members.
We also recommend that all i1rm members enable Two-Factor Authentication (2FA) on their accounts. With 2FA active, every withdrawal request will require an additional OTP code sent to your registered phone number — ensuring that only you can approve outgoing transactions from your account. This is one of the most effective ways to prevent unauthorized access to your account and funds.
I1rm also maintains a complete record of all withdrawal transactions under your account history. You can review the details of each transaction — including date, time, amount, payment method, and status — at any time. This transparency is part of our commitment to trust and platform integrity.
Level up your VIP status to enjoy higher daily withdrawal limits. Diamond members have no daily withdrawal limit.
Members who have completed KYC verification automatically enjoy faster withdrawal processing and higher limits.
The i1rm withdrawal system operates around the clock, including weekends and public holidays, for digital wallets and DuitNow.
Answers to the most frequently asked questions about withdrawals
Register now and enjoy a fast, secure, and transparent withdrawal experience alongside over 500,000 Malaysian players who already trust i1rm.
By registering, you agree to the Terms and Conditions as well as Privacy Policy i1rm. Please play responsibly. Age requirement: 18+.